Real-time troubleshooting and monitoring of automation equipment systems by off-site automation specialists.

• Tech-Connect Support – Your site has unlimited access to Rockwell Automation’s global network of award-winning customer support centers and technical resoures along with software updates. Tech-Connect offers you the flexibility to choose from  various support levels to best supplement your available technical resources and goals.

• Remote Diagnostics – All the benefits of Tech-Connect but Rockwell Automation can remotely dial into your system to assist.